Terms & Conditions for truetallow.ca
Last Updated: 03 15 2025
Welcome to truetallow.ca, an eCommerce brand offering natural healing tallow products. By using our website and purchasing our products, you agree to the following terms and conditions:
1. Refunds, Returns & Liability
Due to the nature of our products, we are unable to accept returns. As our products are skincare items, returns would be unhealthy and unhygienic. However, we understand that issues may arise, and we are committed to ensuring customer satisfaction. Refunds or replacements may be considered on a case-by-case basis at our discretion. All sales are final unless a specific issue is identified and reviewed by our team.
Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before using any skincare product, especially if you have sensitive skin or allergies.
Additional details be be found on our Refunds and Returns page
2. Use of Customer Feedback and User-Generated Content
By submitting reviews, testimonials, product feedback, or any content (written, audio, video) on our website or social media, you grant truetallow.ca full rights to use this content in our marketing materials, website, and other promotional outlets. This includes but is not limited to, social media, newsletters, advertisements, and packaging.
If you wish to opt-out of having your content used, please send an electronically written notice to [insert email], including a valid reason. Your request will be reviewed by our team before finalizing the opt-out decision, and any impact on future use will be communicated clearly.
Privacy Policy for truetallow.ca
Last Updated: 03 15 2025
At truetallow.ca, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share your data.
1. Data Collection
We collect personal information such as your name, email address, shipping address, and payment details for the purpose of order fulfillment and communication. The personal data we collect is used solely to provide you with our services, including processing your payments, fulfilling orders, and sending relevant marketing communications with your consent.
2. Third-Party Services
We use the following third-party services to process transactions and fulfill orders:
- Stripe for payment processing.
- WooCommerce for our online store and shopping cart functionality.
- ChitChats for shipping and order fulfillment.
We do not sell or rent your data to third parties. We may share your information with these third-party services only as necessary for order fulfillment. We take reasonable steps to ensure that these third parties adhere to strict privacy practices.
3. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience, including tracking your browsing behavior for analytical and marketing purposes. You can adjust your browser settings to block cookies, but please note that some website functionalities may be limited without them.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access, update, or request the deletion of your personal data. If you wish to exercise these rights, please contact us at [insert email].
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page regularly for any changes.
Additional details may be found on this Privacy Policy page
Contact Information If you have any questions or concerns regarding these Terms & Conditions or Privacy Policy, please contact us by email at: hello @truetallow.ca
For all our truetallow.ca terms and conditions, returns, privacy and policies visit our Terms & Conditions and Privacy page.